IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE APP.
These Terms contain a Binding Arbitration Agreement (Section 15) and a Class Action Waiver that affect your legal rights. By agreeing to these Terms, you agree to resolve disputes through individual binding arbitration and waive your right to participate in class actions, class arbitrations, or jury trials. You may opt out of the arbitration agreement within 30 days of first accepting these Terms (see Section 15 for details).
These Terms also contain a Disclaimer of Warranties (Section 7), Limitation of Liability (Section 8), and Indemnification (Section 16) provisions that limit our liability to you.
Welcome to MotoroCars. By downloading, installing, or using the MotoroCars mobile application ("App"), accessing our website at motorocars.app, or utilizing any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App or our services.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and MotoroCars ("Company," "we," "us," or "our"). We encourage you to read them carefully.
MotoroCars is a car health tracking and maintenance platform designed to help vehicle owners stay on top of their car's condition and service needs. The App is available on the Apple App Store for iOS devices and connects to our physical auto shop locations in Miami, Florida.
Our platform provides the following features and services:
IMPORTANT: Separation of App and Physical Shops
The MotoroCars App (motorocars.app) and the MotoroCars physical auto shop locations (motorocars.com) are separate and independently operated businesses. While they share the MotoroCars brand name, they operate under distinct business entities with separate management, liability, and terms of service.
To access certain features of the App, you may be required to create an account. When registering, you agree to:
We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, misleading, or in violation of these Terms. You must be at least 18 years of age to create an account and use the App.
MotoroCars offers digital membership cards, including Platinum and Founding Member tiers. Please understand the following about our membership program:
All content, features, and functionality of the MotoroCars App and website are owned by MotoroCars and are protected by United States and international copyright, trademark, and other intellectual property laws. This includes, but is not limited to:
Patent Pending. Certain technologies and methods used in the MotoroCars platform are the subject of a provisional patent application filed with the United States Patent and Trademark Office (USPTO). Unauthorized reproduction, reverse engineering, or use of our proprietary systems is strictly prohibited.
You are granted a limited, non-exclusive, non-transferable license to use the App for your personal, non-commercial use in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the App or its content without our prior written consent.
When using the MotoroCars App and services, you agree not to:
Important: The MotoroCars App provides estimates and recommendations only. Information presented through the App does not constitute professional mechanical advice. Always consult a certified mechanic before making decisions about your vehicle's maintenance or repair.
You expressly understand and agree that:
The App and all services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. MotoroCars does not warrant that the App will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by applicable law, MotoroCars, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
In no event shall our total liability to you for all claims arising from or relating to the use of the App exceed the amount you have paid to MotoroCars in the twelve (12) months immediately preceding the event giving rise to the claim, or fifty dollars ($50.00), whichever is greater.
The App allows you to schedule service appointments at our physical locations in Wynwood and Doral, Miami. Please note:
MotoroCars may offer coupons, discounts, promotions, and a rewards program through the App. These are subject to the following conditions:
Moto, our AI agent, provides general automotive guidance and information. It does not provide professional automotive advice. Always verify important information with a certified mechanic before making decisions about your vehicle.
When using the Moto AI agent, you acknowledge that:
The MotoroCars App integrates with and relies on certain third-party services to deliver its functionality. These include, but are not limited to:
MotoroCars is not responsible for the practices, content, or availability of third-party services. We encourage you to review the terms and privacy policies of any third-party services you interact with through our App.
We reserve the right to update or modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We may also notify you of significant changes through the App or via email.
Your continued use of the App after any modifications to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should discontinue your use of the App and delete your account.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
You and MotoroCars agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, or your use of the App (collectively, "Disputes") shall be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring an individual action in small claims court if the claim qualifies.
The arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall take place in Miami-Dade County, Florida, unless both parties agree to a different location or to conduct the arbitration by telephone, video conference, or based on written submissions.
If you initiate arbitration, MotoroCars will reimburse your filing fee up to $200. Each party shall bear its own attorneys' fees and costs, unless the arbitrator awards fees and costs to the prevailing party as permitted by applicable law. If the arbitrator finds that the substance of your claim or the relief sought is frivolous or brought for an improper purpose, the allocation of fees shall be governed by the AAA Rules.
YOU AND MOTOROCARS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
You may opt out of this arbitration agreement by sending written notice to app@motorocars.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Your notice must include your full name, email address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you may pursue disputes in court as otherwise permitted by law.
This arbitration agreement shall survive the termination of your account and/or your use of the App.
Before initiating arbitration, you agree to first contact us at app@motorocars.com and attempt to resolve the dispute informally for at least 30 days. If the dispute is not resolved within 30 days of your initial contact, either party may proceed with arbitration.
You agree to indemnify, defend, and hold harmless MotoroCars, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation will survive the termination of your account and/or your use of the App.
By creating an account or providing your contact information, you consent to receive communications from MotoroCars, including:
You may opt out of marketing communications at any time by:
Please note that opting out of certain communications may affect your ability to receive service reminders and appointment notifications. Transactional messages (such as appointment confirmations and account security alerts) may still be sent regardless of your marketing preferences.
Message and data rates may apply for SMS communications. Message frequency varies.
MotoroCars shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, epidemics or pandemics, war, terrorism, riots, government actions or orders, power failures, internet or telecommunications failures, cyberattacks, labor disputes, or supply chain disruptions.
You may not assign or transfer these Terms, or any rights or obligations hereunder, in whole or in part, without the prior written consent of MotoroCars. MotoroCars may assign or transfer these Terms, including all rights and obligations, without restriction and without notice to you, including in connection with any merger, acquisition, reorganization, or sale of assets. Any attempted assignment in violation of this section shall be null and void.
These Terms, together with the Privacy Policy and any supplemental terms or policies referenced herein, constitute the entire agreement between you and MotoroCars regarding the use of the App, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the App.
The failure of MotoroCars to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any provision shall only be effective if made in writing and signed by an authorized representative of MotoroCars.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction or arbitrator, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us: